Care & Maintenance Guide

Powder-Coated Aluminium

Overview

Powder-coated aluminium is a durable and low-maintenance choice for outdoor furniture, resisting rust and corrosion. The aluminium frame is coated with a high-quality polyester powder, enhancing longevity while providing a sleek finish. Proper care will ensure the furniture retains its structural integrity and visual appeal over time.

Characteristics

  • Durability: Powder-coated aluminium is rust-resistant but can oxidise if the coating is scratched or damaged.
  • Corrosion Resistance: While highly resistant, exposure to saltwater, high pH levels, and garden chemicals can degrade the finish if not properly maintained.
  • Heat & UV Sensitivity: Darker finishes absorb more UV rays than lighter colours, making them warmer to the touch and more susceptible to fading over time.
  • Construction: Frames are welded with precision and reinforced at stress points for extra strength.

Care & Maintenance

  • Regular Cleaning: Wipe down furniture frequently using a soft towel and mild soapy water to remove dirt and prevent buildup.
  • Salt & Moisture Management: In coastal areas, rinse furniture regularly with fresh water to remove salt deposits.
  • Stain Removal: Use a 1:1 solution of white distilled vinegar and water to remove water spots; rinse thoroughly and dry with a soft cloth.
  • Avoid Harsh Cleaners: Do not use solvent-based, abrasive, or stainless steel cleaners, as they may damage the coating.

Recommendations

  • Prevent Water Damage: Do not allow standing water to sit on the surface for prolonged periods.
  • Avoid Scratches & Chips: Do not drag furniture across rough surfaces, as this may damage the protective coating.
  • Use Protective Accessories:
    • Place coasters under glasses and cold drink cans to prevent condensation stains.
    • Use felt pads under objects placed on tabletops to prevent surface scratches.
  • Cushion Care:
    • If cushions become wet, place them on their sides with the zipper facing down to allow water to drain.
    • Remove cushions before covering frames for long-term storage to prevent mould and mildew buildup.
  • Storage & Protection: Cover or store furniture during extreme weather to extend its lifespan and maintain its finish.

By following these simple care and maintenance steps, your powder-coated aluminium furniture will remain in excellent condition, providing long-lasting durability and style.

Outdoor Teak

Overview

Teak is a premium, naturally durable hardwood known for its unique grain patterns and ability to withstand outdoor conditions. Over time, exposure to the elements will enhance its character, developing a distinctive silver-grey patina. Proper maintenance will help preserve both its beauty and longevity.

Characteristics

  • FSC Certified: Our teak is responsibly sourced from sustainably managed forests.
  • Natural Beauty: Each piece features a unique grain pattern, adding to its organic appeal.
  • Weathering Process: With exposure to sunlight and moisture, teak gradually transitions to a silver-grey finish over time.
  • Expansion & Contraction: Teak will expand and contract with changes in climate, sometimes leading to small hairline cracks in the wood grain or joints—this does not affect structural integrity.
  • Oil Content & Surface Bleeding:
    • Natural teak oils may surface when exposed to rain or humidity, appearing as water stains.
    • Oil content varies between pieces, and surface bleeding may occur multiple times before stabilising over a few months.
    • Teak pigments gradually wash out during early rain exposure, a normal occurrence that typically lasts 2–3 months.

Care & Maintenance

  • Routine Cleaning: Wash periodically with fresh water and a mild teak cleaner, scrubbing along the grain. Follow manufacturer instructions for best results.
  • Moisture Exposure: Extended exposure to moisture can raise the wood grain—light sanding with fine 120-grit sandpaper will smooth out any roughness.
  • Oil Bleeding Precautions:
    • Avoid placing new teak furniture on light-coloured, porous stone patio surfaces until the bleeding process has subsided.
    • Refrain from leaving cushions covered in light fabrics on or near teak furniture during wet weather, as early oil bleeding can cause fabric staining.

Recommendations

  • Regular Maintenance: Clean furniture periodically and always before storage to prevent dirt, mould, and mildew buildup.
  • Saltwater Environments: If placed near the coast, rinse weekly to remove salt deposits and prevent discolouration.
  • Water Management: Avoid letting water pool on the surface of the furniture or cushions to maintain its condition.
  • Storage & Protection: Consider using protective covers or storing teak furniture in extreme weather conditions to extend its lifespan.

By following these care and maintenance steps, your teak furniture will remain both structurally sound and visually stunning for years to come.

Marine Teak

Overview

Marine teak is a premium, water-resistant hardwood ideal for bathroom and wet-area furniture. It is treated with a water-based varnish that enhances durability while maintaining its natural beauty. Over time, exposure to moisture and use may cause the wood to darken, but this does not impact its longevity. With proper care, marine teak will remain both functional and visually appealing for years.

Characteristics

  • FSC Certified: Sourced from sustainably managed forests.
  • Water-Resistant Protection: Treated with a water-based varnish to enhance longevity in humid environments.
  • Natural Ageing Process:
    • May darken to a deep brown over time, which does not affect durability.
    • Develops a silver-grey patina with prolonged exposure to water and air.
  • Wood Movement & Surface Bleeding:
    • Expands and contracts with climate changes, sometimes leading to minor hairline cracks—this does not affect structural integrity.
    • Natural oils may surface when exposed to humidity, appearing as water stains.
    • Oil bleeding is normal and subsides within 2–3 months, varying based on environmental conditions.

Care & Maintenance

  • Routine Cleaning: Rinse with fresh water after each use to remove soap, body oils, chlorine, and other bathroom residues.
  • Drying Process: Allow the furniture to air dry completely after each use to prevent moisture buildup.
  • Surface Protection:
    • Avoid using abrasive cleaning agents or scrubbing with sharp objects that may damage the finish.
    • Use a soft cloth and mild soap to clean regularly.
  • Oil Bleeding Precautions:
    • Avoid placing new teak furniture on light-coloured porous stone surfaces until the oil bleeding process has subsided.
    • Be mindful when using light-coloured cushions or fabrics, as early exposure to teak oils may cause staining.

Recommendations

  • Regular Maintenance: Clean periodically and always before storing to maintain appearance and longevity.
  • Freshwater Use Only: Marine teak should be used exclusively with fresh water—avoid prolonged exposure to saltwater environments.
  • Storage & Protection: If not in use for extended periods, ensure the furniture is properly dried and stored in a well-ventilated space.

By following these simple care steps, your marine teak furniture will continue to provide durability, elegance, and functionality in bathroom or wet-area settings.

Outdoor Fabric

Overview

Our outdoor fabrics are designed for durability, comfort, and easy maintenance. Made from 100% solution-dyed polyester, they are OEKO-TEX certified, fully recyclable, and resistant to stains, mildew, and fading. These high-performance materials ensure your outdoor furniture remains fresh and stylish year-round.

Characteristics

  • Weather-Resistant: Engineered to withstand outdoor conditions, resisting fading and wear.
  • Mildew-Resistant: While the fabric itself resists mildew, dirt and moisture can encourage mould growth if not properly maintained.
  • Quick-Dry Technology: Upholstered cushions are constructed with quick-dry foam for enhanced drainage.
  • Eco-Friendly: Made from sustainable materials that are fully recyclable.

Care & Maintenance

  • General Cleaning:
    • Use a soft-bristle brush to remove dust and prevent embedded dirt stains.
    • Clean with a mild soap and warm water solution, then rinse thoroughly.
    • Tip cushions on their sides with the zipper facing down to allow proper drainage.
    • Once fully dry, reapply protective treatments if desired to help repel dirt and moisture.
  • Mould & Mildew Removal:
    • Soak in a 1:20 solution of bleach and water, then wash with diluted dishwashing liquid and rinse well.
    • If storing cushions for extended periods, ensure they are completely dry to prevent mildew formation.
  • Preventing Oil Stains:
    • Flip dining chair cushions when not in use to avoid oil surfacing unevenly on one side.
    • Avoid prolonged contact with greasy food, sunscreen, or other oils that can leave stains.
  • Deep Cleaning:
    • Set-in stains and mildew may require professional cleaning for best results.

Recommendations

  • Routine Maintenance: Clean fabric surfaces periodically and always before storing.
  • Saltwater Environments: If used near the coast, rinse weekly to remove salt deposits.
  • Water Management: Do not allow standing water to sit on the fabric or cushions to maintain material integrity.

By following these care guidelines, your outdoor fabric furniture will maintain its colour, comfort, and durability for years to come.

Canopy Fabric / Umbrellas

Overview

Our umbrella canopies are made from 100% solution-dyed acrylic, offering durability, fade resistance, and long-lasting colour. The fabric is flat and smooth, designed to withstand outdoor elements while providing reliable shade and protection. Proper maintenance ensures the longevity and performance of your umbrella.

Care & Maintenance

  • Regular Cleaning:
    • Mix a small amount of dishwashing liquid with a bucket of water.
    • Use a soft cloth to wipe down dirt and stains.
    • For tougher stains, use a soft-bristle brush to gently scrub the fabric.
    • Rinse thoroughly with a hose to remove any soap residue.
    • Allow to air dry completely before closing or storing.

Recommendations

  • Wind Protection:
    • Always close your umbrella in windy conditions or when not in use to prevent damage to the frame and surrounding furniture.
    • Wind damage is not covered under any umbrella warranty.
  • Storage & Longevity:
    • Store umbrellas in a dry, covered area when not in use to extend their lifespan.
    • Use a protective furniture cover to minimise exposure to the elements.

By following these simple care instructions, your umbrella canopy will remain vibrant and functional for years to come.

Sling

Overview

Our sling fabric is made from PVC-coated polyester yarns with a polyester core and a coloured PVC coating, ensuring durability and resistance to outdoor conditions. We exclusively use Ferrari Batyline slings, renowned for their patented pre-tensioning system, which prevents sagging and enhances longevity. These slings are Phthalate-free and highly resistant to UV, chlorine, salt, and most pollutants.

Characteristics

  • Certified Safe: All Batyline textiles are OEKO-TEX certified, ensuring they are free from harmful substances.
  • No Deformation or Pockets: The material does not stretch, sag, or deform, maintaining optimal seating comfort over time.
  • Weather & Stain Resistance:
    • Excellent resistance to mould, mildew, and UV degradation.
    • Surface treatment provides superior resistance to dirt and pollutants.
  • Easy Maintenance: Can be cleaned with a soft-bristle brush or a damp cloth.
  • Cushion Protection: To prevent oil surfacing on dining chair cushions, flip them over when not in use until the process subsides.
  • Deep Cleaning: Set-in stains and mildew may require professional cleaning.

Care & Maintenance

  • Spot Cleaning:
    • Remove dirt and debris by brushing gently with a soft-bristle brush or spraying with a hose.
  • Deep Cleaning:
    • Mix warm water with mild soap and use a soft-bristle brush to clean thoroughly.
    • Rinse well with water and dry with a soft cloth.
  • Avoid Harsh Cleaners:
    • Do not use abrasive cleansers or harsh chemicals, as they may damage the material.

Recommendations

  • Routine Cleaning: Clean periodically to maintain appearance and functionality, especially before long-term storage.
  • Saltwater Exposure: If used in coastal environments, rinse weekly to remove salt deposits.
  • Water Management: Avoid letting water pool on the surface of the sling fabric or cushions.

By following these maintenance steps, your sling furniture will remain in excellent condition, providing long-lasting support and style.

Rope / Cord

Overview

Our Olefin rope is a high-performance synthetic quick-dry fibre known for its strength, colour fastness, and resistance to stains, mildew, and sun exposure. It is designed for outdoor use, ensuring long-lasting durability with minimal maintenance.

Care & Maintenance

  • Regular Cleaning:
    • Brush off dirt and debris using a soft-bristle brush or spray with a hose.
    • For a deeper clean, mix warm water with mild soap and gently scrub with a soft-bristle brush.
    • Rinse thoroughly with clean water and dry with a soft cloth.
  • Avoid Harsh Cleaners:
    • Do not use abrasive cleansers, harsh chemicals, or bleach, as they may weaken the fibres.

Recommendations

  • Routine Maintenance: Periodically clean and always before storing.
  • Saltwater Exposure: If used in coastal environments, rinse weekly to prevent salt buildup.
  • Prevent Water Damage: Avoid letting standing water sit on rope surfaces to prevent mould or mildew formation.

By following these care instructions, your rope and cord furniture will maintain its integrity, comfort, and aesthetic appeal for years to come.

Ceramic

Overview

Ceramic is a highly durable, low-maintenance surface available in a wide range of colours and sizes. Made from natural mineral materials, it is resistant to stains, scratches, and heat. Each piece features unique, modern veining, giving it a distinctive look that sets it apart.

Care & Maintenance

  • Regular Cleaning:
    • Dust frequently with a soft cloth to prevent buildup.
    • Wipe spills immediately to prevent stains.
    • Clean using a mild detergent and warm water.
    • Rinse thoroughly to remove any soap residue.
    • Dry with a soft towel to prevent water marks.

Recommendations

  • Use pH-neutral cleaners to protect the surface and maintain its finish.
  • Avoid abrasive tools or harsh chemicals, as they may damage the surface.
  • Test new cleaning products on a small, inconspicuous area before full use.
  • Consider periodic professional cleaning for deep maintenance and long-term care.

By following these simple care guidelines, your ceramic surfaces will remain sleek, elegant, and highly functional for years to come.

Stainless Steel

Overview

We use #304 grade stainless steel, known for its versatility, strength, and corrosion resistance. This high-performance alloy offers exceptional durability, excellent weldability, and resistance to rust, making it ideal for outdoor furniture.

Care & Maintenance

  • Regular Cleaning:
    • Wipe down with a soft, damp cloth to remove dust and fingerprints.
    • Clean with mild detergent and warm water to maintain shine.
    • Rinse thoroughly to remove any soap residue.
    • Dry immediately with a soft towel to prevent water spots.
  • Preventing Scratches:
    • Avoid abrasive cleaners or scouring pads that may scratch the surface.

Recommendations

  • Use stainless steel-specific cleaners to maintain the finish.
  • Test new cleaning products on a small, hidden area before full application.
  • Polish periodically to restore shine and reduce minor scratches.
  • Clean spills promptly to prevent possible corrosion.
  • Avoid prolonged exposure to harsh chemicals, saltwater, or industrial pollutants.

By following these care instructions, your stainless steel furniture will retain its sleek appearance and resist the elements for years to come.

Wicker

Overview

Our premium synthetic wicker is crafted for durability, weather resistance, and a natural aesthetic. It is designed to withstand outdoor conditions while maintaining flexibility and strength. With proper care, your wicker furniture will remain beautiful and long-lasting.

Care & Maintenance

  • Regular Cleaning:
    • Dust regularly with a soft brush, cloth, or vacuum with a brush attachment to keep the weave fresh.
    • Wipe down with a damp cloth and mild soap solution to remove dirt and grime.
    • Rinse with fresh water after exposure to chlorine or saltwater to prevent residue buildup.
    • Dry immediately with a soft towel to prevent moisture damage.
  • Handling Temperature Changes:
    • Allow the furniture to naturally adjust during extreme temperatures—do not force the material as it may affect its elasticity.

Recommendations

  • Storage & Weather Protection:
    • Store in a sheltered area during extreme weather conditions to help maintain material integrity.
  • Long-Term Maintenance:
    • Periodically inspect for any signs of wear, though the synthetic fibre is designed to be tear-resistant and highly durable.

By following these care instructions, your wicker furniture will continue to provide comfort, style, and longevity in your outdoor space.

Crochet

Overview

Our crochet covers are crafted from UV-stabilised polypropylene yarns, ensuring exceptional colour fastness, durability, and resistance to solvents. They are also environmentally friendly, 100% recyclable, and RoHS compliant.

Care & Maintenance

  • Regular Cleaning:
    • Dust with a soft brush or cloth to remove surface dirt.
    • Wipe down with a mild soapy water solution for deeper cleaning.
    • Rinse with fresh water to eliminate any detergent residue.
    • Air dry in a shaded area, away from direct sunlight and heat.
  • Avoid Damage:
    • Do not use abrasive tools or harsh chemicals that may weaken the yarn.

Recommendations

  • Use gentle, synthetic-fibre-friendly cleaning products to maintain longevity.
  • Clean spills immediately with a soft cloth and mild detergent to prevent staining.
  • Store covers in a dry, shaded area when not in use to extend their lifespan.
  • Perform periodic deep cleaning using a soft-bristle brush to maintain their appearance and texture.

By following these care instructions, your crochet covers will continue to provide an elegant, durable, and stylish finish to your outdoor furniture.

LED Module

Characteristics

  • The LED module is EESS and ACMA certified in Australia.
  • It contains a 3.7v 19,200 mAh Lithium-Ion battery pack for long-lasting performance.
  • It offers hybrid charging – powered by both a USB adapter and an integrated solar panel.
  • Provides dimmable lighting with three brightness settings (30%, 60%, and 100%).
  • Designed for autonomous operation, automatically turning on at dusk and off at dawn.
  • Water-resistant (IP65 rated) for outdoor use but must be properly sealed before exposure to moisture.
  • Delivers a light output of over 600 lumens at 2700K (warm white).

Care & Maintenance

  • Charging:
    • Use only a UL or CE-certified USB wall adapter.
    • Ensure the USB-C charging port cover is securely in place before outdoor use.
    • Charging a completely flat module takes approximately 8 hours with a 13W USB adapter.
    • Do not charge near flammable materials.
  • Cleaning & General Upkeep:
    • Wipe the LED module with a soft, damp cloth to remove dust and dirt.
    • If located in an area with little rain, periodically clean the top of the unit to maximise solar charging efficiency.
    • Avoid harsh chemicals or abrasive cleaning tools, as they may damage the surface.
  • Battery Maintenance:
    • Charge the LED module fully on occasion to maintain battery longevity.
    • Over time, lithium-ion batteries naturally degrade. The battery should last 3+ years, depending on usage and conditions.
    • If battery life significantly decreases, contact the retailer for a replacement battery pack.

Recommendations

  • Weather Protection:
    • The lamp is IP65-rated and suitable for outdoor use, but ensure the USB-C charging port cover is closed before exposure to rain.
    • Do not store the LED module upside down outdoors, as this may expose the USB charging socket to moisture.
  • Storage & Longevity:
    • If storing for an extended period, fully charge the battery before storage.
    • Avoid prolonged exposure to extreme heat or freezing temperatures, which can degrade battery performance.
  • Troubleshooting Tips:
    • If the lamp does not charge via mains power, check that the USB cable supports power delivery.
    • If performance decreases significantly, a battery replacement may be required.